Hyster enjoys a unique relationship with our clients. We attempt to produce total client satisfaction created through world class manufacturing. Our goal is to anticipate the needs of each and every client in addition to deal with them with forklifts that provide the value, the performance and the dependability that they demand.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and provide an on-going voice of customer research both on-line as well as in the field. We have over 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
So as to guarantee the lowest ownership cost and total reliability all of Hyster's machinery are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
To initiate excellence from the beginning, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities such as part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold each and every employee accountable for consistent quality, along with the 5s workplace organization in place to help us attain it.
Hyster provides a range of high quality features as standard with our products. By remaining dedicated to our focus on both quality and safety, and by being innovative from start to finish, we provide several of the best material handling machines on the market. These are only some of the reasons why the company has become a leader within the business.